As the effects of COVID-19 pandemic continues to disrupt our lives and businesses, I wanted to take a moment to reaffirm ZKTeco’s commitment to supporting you during this time. The pandemic has changed our lives in myriad ways, at home and at work. For those that have been directly impacted by the virus, please know that you remain in our thoughts. We value being a part of your community and are by your side through these challenging times.
- We recognize that as you balance many elements in your life, you need partners that will keep your business operating and help you to keep you focus on where it is needed the most. At ZKTeco, we are doing the thinking about managing your workforce for you, anticipating your needs and remaining ready to support you in several ways.
- We have changed our internal business practices, protecting our team’s health and wellness. We have equipping them with the technologies and tools they need to provide seamless support and communication while maintaining social distance. Our team’s health is our top priority and we are following all guidelines to ensure our team stays well.
- We have remained focused on supporting existing customers and products and we continue to constantly monitor our SaaS services to avoid any issues.
- We have added new products to our line and introduced new functionality for our existing products. In addition to the existing touchless products, we now offer thermal scanning tools, facial biometric integration with mask detection, and functionality that allows your employees to clean devices between uses. ZKTeco is ready to help your business comply with all local and CDC requirements.
- We offer support and training services to all new and existing customers on new functions and products. We also offer continuing instruction and support for customers, wherever and whenever needed. We are committed to responding quickly to all customer needs.
Now more than ever, your business needs partners and I personally commit to you that ZKTeco is ready to help you and your business in any way we can. We appreciate your business and value being your workforce management partner. We are all in this together and your ZKTeco team is doing all we can to help you navigate these uncertain times. If you should need anything, please do not hesitate to get in touch with me or your ZKTeco representative.
Be well,
Jaimin Shah
