President’s Message


2020 Year in Review
– What a Year it Has Been

The 2020 holiday season is unlike any other, to cap off a year that has truly been unlike any other. This year has brought more upheaval and change than many could have imagined. In the face of these challenges, ZKTeco has remained committed to providing top-level service our clients, old and new, while keeping our employees safe. We are grateful for your continued trust in us.

2020 was not without bright spots. Here are some of our highlights from this past year

  • When the pandemic first began, we quickly identified areas where customers and partners would need support and developed new configuration options and device features to help organizations keep their employees and the people that they serve safe.
  • We enhanced our product offerings in significant ways, responding to customer business needs, adding facial-recognition, temperature, and mask detection functionality to our line of timeclock terminals. These new product offerings have received rave reviews from our customers.
  • We continue to grow the number of customers we serve, while remaining focused on providing market-leading hardware and software solutions at a highly competitive price-point. We are grateful that so many more organizations trust ZKTeco to meet their employee timekeeping needs and help us grow stronger even during such a challenging year.
  • Our software partners continue to embrace our CirrusDCS data collection middleware and android TimeTrack clock application significantly reducing necessary development time, allowing them to quickly bring their workforce management solutions to the market.

None of this would have been possible without the tremendous, tireless work by the ZKTeco team. Our team rose to meet the challenges of this year and worked constantly to ensure that customers were supported as they faced challenges of their own. We sincerely thank each member of the ZKTeco team for their extraordinary effort in 2020.

As we look forward to 2021, there are reasons for optimism and also the potential for fresh challenges. We have many more exciting product offerings planned for 2021 and we look forward to welcoming and onboarding many more new customers. Rest assured, no matter the challenge, ZKTeco is committed to being your partner and is ready to help your organization succeed during whatever comes next.

Finally, during this holiday season, the entire ZKTeco team wishes you moments of peace and rest amid the difficulties, connections with family and friends even if they can’t be in person, the warmth of memories from holidays past, and joy and hope during this season that continues well into the new year.

Stay Safe
Jaimin Shah

Posted by Editor in Holidays, President’s Message

Message from the CEO

As the effects of COVID-19 pandemic continues to disrupt our lives and businesses, I wanted to take a moment to reaffirm ZKTeco’s commitment to supporting you during this time. The pandemic has changed our lives in myriad ways, at home and at work. For those that have been directly impacted by the virus, please know that you remain in our thoughts. We value being a part of your community and are by your side through these challenging times.

  • We recognize that as you balance many elements in your life, you need partners that will keep your business operating and help you to keep you focus on where it is needed the most. At ZKTeco, we are doing the thinking about managing your workforce for you, anticipating your needs and remaining ready to support you in several ways.
  • We have changed our internal business practices, protecting our team’s health and wellness. We have equipping them with the technologies and tools they need to provide seamless support and communication while maintaining social distance. Our team’s health is our top priority and we are following all guidelines to ensure our team stays well.
  • We have remained focused on supporting existing customers and products and we continue to constantly monitor our SaaS services to avoid any issues.
  • We have added new products to our line and introduced new functionality for our existing products. In addition to the existing touchless products, we now offer thermal scanning tools, facial biometric integration with mask detection, and functionality that allows your employees to clean devices between uses. ZKTeco is ready to help your business comply with all local and CDC requirements.
  • We offer support and training services to all new and existing customers on new functions and products. We also offer continuing instruction and support for customers, wherever and whenever needed. We are committed to responding quickly to all customer needs.

Now more than ever, your business needs partners and I personally commit to you that ZKTeco is ready to help you and your business in any way we can. We appreciate your business and value being your workforce management partner. We are all in this together and your ZKTeco team is doing all we can to help you navigate these uncertain times. If you should need anything, please do not hesitate to get in touch with me or your ZKTeco representative.

Be well,
Jaimin Shah

Posted by Editor in President’s Message

2019 – A year in Review and a peek at the decade ahead

ZKTeco would like to give thanks to all of our customers for yet another successful year. Together we have achieved so much: we have proudly partnered with many new clients; navigated them through successful implementations; and worked hard at delivering better-than-ever workforce data collection services to our existing clients.

This year was a great year for ZKTeco. By listening to our customers, we have improved our current solution – and made it even easier to implement and use. We have drive and desire to keep making improvements that make our customers happy. This year we migrated most of our clients to CirrusDCS and are looking to migrate the remaining clients by the end of Q1 2020. We've also worked on our Ultima time clock, a 7-inch touch-screen modular device that gives our customers self-service options like viewing, requesting vacation time, or sending a manager a message. We are proud to say that Ultima has proven to be successful and a new favorite for our customers.

Workday Rising Orlando was a great experience as always and we are proud to announce that this was our first time assisting Workday Rising Europe. More than 200 Workday end customers and prospects visited us and we’ve already added 4 new customers to the group.

We always look forward to the face-to-face conversations we get to have in Orlando – and were delighted with the new connections and potential customers we met in Europe. We got wonderful feedback on our Ultima terminal; which we're ecstatic about. We look forward to reconnecting with everyone at both events again next year.

ZKTeco had such a successful 2019 that we outgrew our original home office and are now settled in our bigger office. We’re proud to work alongside all the new faces added to our team over the year. Everyone is eager to help all of our current customers and ready to welcome and help new ones.

2019 Achievements

We proudly reflect on our achievements over the year, and the many ways we have helped our Partners and Workday Users. In 2019 we launched:

  • CirrusDCS – Next Generation Data collection service
  • Ultima – Next generation, Flexible Data Collection terminals
  • Time Track – Android Data collection app for Ultima
  • Integrated Multi-technology Card reader that can read 70+ card types. This makes life easy for software partners to handle multiple card read from single module.
  • Time Track application API - so partners can easily integrate a time clock to their host application

Here’s what else we did:

  • We helped a workforce management software provider successfully integrate school-industry software with our cloud-based Data collection service.
  • By enhancing features and further streamlining the implementation process for Workday customers, they happily saw a reduction in their overall time for implementation.
  • We completed one of the largest implementations of over 800 clocks.
  • Proudly sponsored Workday Rising – Orlando
  • Proudly exhibited at Workday Rising – Milan
  • Proudly exhibited at HR Tech – Las Vegas

A sneak peak at the year – and decade – ahead

Going into the New Year, you can expect big things from us. We’ll continue to enhance time-tracking features for Workday customers and expand the tools available to make integration easier for third-party and Workforce management partners. And our Ultima family will continue to grow, as we add 5 inch and 10-inch terminals, as well as multiple biometric options.

Without our customers, new and old - without each implementation being a unique experience (because let’s face it, all customers have different requirements), we wouldn't be as successful as we are today. We appreciate all of the business and the wonderful word-of-mouth recommendations that we have gotten thus far. We look forward to helping many more connections and customers, both old and new, as we head into the next decade of workforce management time and attendance.

Posted by Editor in President’s Message