Editor

14
Oct
2020

Cleaning Your Clock – Keeping Your Time Clock Device Germ-Free

Timeclock devices are, by their nature, one of the highest-touch areas of your business. It is critical that this device is kept sanitized at all times to prevent the spread of disease within the workplace. Whether your business has protocols for cleaning time clocks, or you need assistance with developing best-practices for sanitizing your timeclock, ZKTeco is here to help with solutions to ensure your business remains safe and healthy.

View our Cleaning Guide

The COVID-19 pandemic has caused businesses across all industries to examine their sanitation practices. State and local health authorities in most areas have developed protocols for keeping businesses safe, but each business should develop its own tailored set of best practices. To help develop best-practices for your business ZKTeco has developed options for keeping your timeclocks clean and sanitized.

Wipe on, wipe off

Timeclock devices can be cleaned with approved cleaning products and a soft cloth, like a microfiber cloth. Before and after each employee uses the device, he or she should wipe the device with a wet cloth and then use a dry cloth to remove any remaining cleaning product on the device. Be careful to not over saturate the cloth or the device and fully dry the device during this cleaning process, removing excess moisture. While this cleaning method is nothing fancy, this method is effective and quick.

Frozen screen… on purpose

ZKTeco’s Ultima timeclock is equipped with a new feature that freezes the device’s screen for thirty seconds so users can wipe the device without having to avoid inadvertently pushing buttons. The user should press the button on the bottom left of the screen which will freeze the screen. Users should use this freeze option to clean the device before and after using the device. This protects the user and anyone who may use the device later on. This feature is exclusive to the Ultima Clock series.

Other ways to keep clean

A key element of a health and safety plan is that the plan fits your business needs. There is no one-size-fits-all plan that will work for every business. For this reason, ZKTeco has suggestions on other ways to keep safe while using your timeclock. Some businesses have opted to use disposable finger cots or finger coverings. Other businesses use a stylus for interacting with the time clock, which allows users to make selections on the device without physically touching the device at all. In some cases, businesses have found that a completely touchless device that relies on facial recognition functionality is the best fit. ZKTeco’s Ultima device can be configured for whatever options are the best fit for your business.

To keep your employees healthy and safe, you need options, and ZKTeco is ready to work with you to develop a workforce management solution and safety protocols built around what your business needs.

If you have any questions please contact us and schedule a consultation EMAIL to us
or Contact us

Posted by Editor in New Normal
06
Oct
2020

Message from the CEO


As the effects of COVID-19 pandemic continues to disrupt our lives and businesses, I wanted to take a moment to reaffirm ZKTeco’s commitment to supporting you during this time. The pandemic has changed our lives in myriad ways, at home and at work. For those that have been directly impacted by the virus, please know that you remain in our thoughts. We value being a part of your community and are by your side through these challenging times.

  • We recognize that as you balance many elements in your life, you need partners that will keep your business operating and help you to keep you focus on where it is needed the most. At ZKTeco, we are doing the thinking about managing your workforce for you, anticipating your needs and remaining ready to support you in several ways.
  • We have changed our internal business practices, protecting our team’s health and wellness. We have equipping them with the technologies and tools they need to provide seamless support and communication while maintaining social distance. Our team’s health is our top priority and we are following all guidelines to ensure our team stays well.
  • We have remained focused on supporting existing customers and products and we continue to constantly monitor our SaaS services to avoid any issues.
  • We have added new products to our line and introduced new functionality for our existing products. In addition to the existing touchless products, we now offer thermal scanning tools, facial biometric integration with mask detection, and functionality that allows your employees to clean devices between uses. ZKTeco is ready to help your business comply with all local and CDC requirements.
  • We offer support and training services to all new and existing customers on new functions and products. We also offer continuing instruction and support for customers, wherever and whenever needed. We are committed to responding quickly to all customer needs.

Now more than ever, your business needs partners and I personally commit to you that ZKTeco is ready to help you and your business in any way we can. We appreciate your business and value being your workforce management partner. We are all in this together and your ZKTeco team is doing all we can to help you navigate these uncertain times. If you should need anything, please do not hesitate to get in touch with me or your ZKTeco representative.

Be well,
Jaimin Shah

Posted by Editor in President’s Message
25
Sep
2020

Timeclock solutions for the “New Normal”

Workplace operations are changing faster than ever before in response to the COVID-19 pandemic. Businesses must take new precautions to protect the health and safety of their employees, customers, vendors, and anyone else who may interact with their personnel and facilities. ZKTeco has the solutions needed to meet the challenge posed by the pandemic to ensure business continuity with a focus on health and safety. Workforce management solutions can play a central role in business operations and employee safety and wellness. ZKTeco stands ready to assist your business with all of your workforce management solutions needs.

The pandemic has caused us all to reexamine even the most basic processes in our businesses. In this new-normal, timeclock devices for workforce management have become even more essential to business operations as employers seek to capture time and attendance data and also ensure that employees are healthy and complying with health and safety regulations. In addition to time punch data, timeclocks can serve multiple purposes in a workplace including capturing an employee’s body temperature and identifying if he or she is wearing a mask. The new normal is requiring business to rethink their operations and timeclock terminals can serve as a central element of this new normal workplace environment.

Timeclocks are a high-touch area of a business and one of the most shared devices in the workplace with every employee interacting with the timeclock terminal during their workday. Employers increasingly expect that timeclock devices keep their workplaces safe while delivering the same timekeeping functionality essential to business operations. ZKTeco’s Ultima timeclock is a cost-effective device that packs all of this essential functionality into a single terminal, meeting the demanding requirements of your business.

In the new normal, businesses need flexibility and customized support. The Ultima timeclock is built with the required functionality and flexibility and can be configured to meet any requirements.

  • Many businesses utilize a timeclock terminal in their facility that requires physical interaction with the device. Common features like fingerprint scanners are no longer the best option in this new normal environment, due to sanitation concerns. As businesses look to upgrade their timeclock terminals, finding a terminal that provides many customizable options is critical to provide maximum flexibility as workplace safety demands change over time. ZKTeco’s Ultima provides employers with choices on how to manage their employees and in this new normal world, choice and flexibility has never been more important.
  • The new normal demands that employers rethink how to utilize touchless punch technology like employee identification cards. Whether a business wishes to use a barcode, a RIFD chip-based cards, or a magnetic strip swipe card, Ultima is able to accommodate all requirements.
  • Ultima also supports biometric technologies, like facial recognition that can identify employees even while wearing a mask and reduce employee physical contact with the timeclock terminal. In this new normal environment, many businesses are exploring biometrics technologies as a secure and safe option for touchless time clock interactions. *
  • In addition to biometric technology, Ultima is equipped with thermal scanning technology that can determine an employee’s temperate and identify those who may be ill as a part of the employee time punch process. In many businesses, the task of taking employee temperatures is manual. With the Ultima terminal, this task is made safer and more efficient, removing the close personal interaction required to take another person’s temperature. *

The new normal has presented a lot of new challenges for businesses and employees. As workplaces adjust to meet these challenges, technologies like ZKTeco’s Ultima are available to help. This new normal environment requires businesses to be flexible and adaptive as the rules for operating businesses in different industries change. Ultima is the market-leader in flexibility, configurability, and can be integrated into any businesses’ workplace management system.

For more information, contact your ZKTeco sales representative or, for new customers, connect with us at: Email us or 732-412-6007

* While exploring this option, businesses will need to consider state regulations to ensure compliance with all regulations and notice requirements.

Posted by Editor in New Normal
14
Jan
2020

BUSTED: The Top 4 Time Clock Myths – and what they mean to HCM and workforce management sales cycle

According to a recent study, 70% of North American businesses admit they’ve suffered at least one project failure in the last 12 months1. More than 20% of small and mid-sized businesses fail in the first year, 50% fail before they make it to their fifth year2.

Companies that don’t effectively track time and projects lose $122-million for every $1-billion spent3.

In today’s competitive global marketplace, the difference between success and failure for your customers comes down to high-quality, accurate information. Organizations that accurately track time and projects waste 28-times less money than those organizations that don’t accurately manage their workforce resources and projects4. The stakes are undeniably high.

Your time tracking solutions are the secret weapon for businesses looking to collect precise data on their employees availability, time-to-completion statistics on key tasks, and accurate project management data. These solutions enable fast, thorough billing and invoicing, high return on investment (ROI) and better bottomline results. As a leading software supplier to human capital management (HCM) and workplace management decision-makers, you know how important it is to find the right partner for a range of data collection systems that offer enhanced employee and manager self-service features - and flexible, secure biometric and card reader options from fingerprint, pin, magnetic, barcode and proximity.

You know customers with an integrated, end-to-end time tracking solution have a distinct and powerful competitive advantage. Do you have the right solutions partner to make this a reality for your customers?

Your solutions are only as good as the human-centred hardware designs deployed to collect workforce information. That’s where ZKTeco comes in.

You know that some business decision-makers still believe in outdated myths and misconceptions about time tracking solutions. Let’s take on some of the biggest myths together, and find out how ZKTeco can help you supercharge your customer sales and deployments, and ensure your customers achieve a rapid return on investment (ROI) this year.

  1. People. Perspectives. Possibilities. 2019 KPMG Global Review, Retrieved from https://home.kpmg/xx/en/home/campaigns/2019/12/global-annual-review.html Retrieved on Dec. 30, 2019
  2. Otar, Chad (Oct. 25, 2018). What Percentage of Small Businesses Fail? Forbes, Retrieved from https://www.forbes.com/sites/forbesfinancecouncil/2018/10/25/what-percentage-of-small-businesses-fail-and-how-can-you-avoid-being-one-of-them/, Retrieved on Dec. 30, 2019
  3. PMI Pulse of the Profession (2018) Success in Disruptive Times, Project Management Institute Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2018.pdf, Retrieved on Dec. 30, 2019
  4. PMI Pulse of the Profession. (2017), Project Management Institute, Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2017.pdf, Retrieved on Dec. 30, 2019

MYTH: Time tracking solutions are expensive - There is no doubt about it, the hidden costs needed to manage customers’ workforce can extend well beyond your time clock. Upgrades, maintenance fees, integrations and development tools quickly add up, slowing down client ROI. At ZKTeco, we believe a premium time tracking solution should be affordable, which is why our architects and services team created the industry’s most cost-effective Time Clock solution used by small-to-medium (SMEs) and multinational Fortune 500 organizations. That means higher margins for your extended team and happier customers. When you partner with the largest developer and manufacturer of workforce data collection terminals in the world, your customers get time clock options that work with any industry application and any business requirement. You also get a partner that offers a free, unlimited guarantee on all of our clocks - with no hidden costs. We invest in long-term partnerships and deliver a high rate of return customers for your business. Unlike cheap imitations that mask hidden costs and higher total cost of ownership, a solution from ZKTeco is built on quality, reliability and proven value. That’s a promise your extended team can count on in even the most ambitious enterprise installs. No ‘one and done’ deployments at ZKTeco. We are there for you at every step of the way.

MYTH: Time tracking solutions are complicated - Providers that offer a one-size-fits-all approach to time tracking often mean slow sales cycles, implementation delays and integration challenges with legacy systems, leaving customers needing to pay for redundant features. Not with ZKTeco. We offer platform- and system-agnostic solutions designed to fit your client’s existing infrastructure - with full integration to enterprise resource planning (ERP) and HCM systems - resulting in an accelerated sales pipeline for your business and peace of mind for your client. ZKTeco also recognizes that the needs of your customers are constantly changing. We’ve been dedicated to evolving right along with the fast pace of customer needs and technological change. From simple, small implementations to multi-site, complex organizations with security and compliance requirements that enterprise customers demand, ZKTeco offers turn-key, customized solutions that fit your customer’s unique needs.

MYTH: Time tracking doesn’t support teams - You understand that effective time tracking, reporting and management can instill a sense of fairness and equity within workgroups, project teams and across entire organizations. ZKTeco gives your organization a way to deploy your HCM and workforce management in a way that diverse, distributed organizations can easily implement and use. We give your HCM solutions the reach and impact you need by providing customized hardware solutions that deploy your solution everywhere it needs to be - in organizations both big and small. You know that an accurate understanding of who’s doing what work and for how long can give both managers and team mates a real-time picture of a given project or operation, allowing leadership to adjust and plan for future projects, operational changes and/or team growth. With a precision Time Clock solution, there’s a sense of transparency and accountability, as well as an ability to ensure union and regulatory compliance. The result is a workforce that is confident and productive. ZKTeco delivers superior quality hardware, and a suite of software development tools and services that enable our partners to deliver the industry’s best workforce data collection systems. We are your competitive edge.

MYTH: Time tracking solutions don’t drive profits - You understand that profitability is supercharged thanks to a real-time, accurate picture of workforce resources. Our philosophy ensures that ZKTeco maintains a consistently high level of customer satisfaction and loyalty over the years. Our global customer base has seen the difference that accurate workforce tracking can make to their businesses recording rapid return on investment (ROI). ZKTeco is the world’s largest developer and manufacturer of Time Clock solutions globally. We currently have more than 500 workforce management partners, with more than 150 partners in the U.S. that are using ZK Time Clock/Workforce management Terminals. Think about what we can do for your extended sales and implementation teams.

Our partners know we are with them for the long-haul, no hidden costs, and none of the quality issues that plague other suppliers. ZKTeco has over 20 years of time management experience with a qualified and experienced team of business analysts, programmers, technical engineers, and a customer-focused U.S. support team. We are a leader in the Time Clock and HCM solutions market for a reason.

Find out more about how we can partner with you to succeed in today’s tough and competitive sales landscape. Now more than ever, you’ll want ZKTeco in your corner.

Cutting through the noise, breaking past the myths, ZKTeco is the solution partnership your organization needs to kickstart your success in the new year. Start a conversation with us and find a workforce management solution partner that lives up to the hype. Contact ZKTeco today.

Posted by Editor in Frequently Asked Questions
08
Jan
2020

2019 – A year in Review and a peek at the decade ahead

ZKTeco would like to give thanks to all of our customers for yet another successful year. Together we have achieved so much: we have proudly partnered with many new clients; navigated them through successful implementations; and worked hard at delivering better-than-ever workforce data collection services to our existing clients.

This year was a great year for ZKTeco. By listening to our customers, we have improved our current solution – and made it even easier to implement and use. We have drive and desire to keep making improvements that make our customers happy. This year we migrated most of our clients to CirrusDCS and are looking to migrate the remaining clients by the end of Q1 2020. We've also worked on our Ultima time clock, a 7-inch touch-screen modular device that gives our customers self-service options like viewing, requesting vacation time, or sending a manager a message. We are proud to say that Ultima has proven to be successful and a new favorite for our customers.

Workday Rising Orlando was a great experience as always and we are proud to announce that this was our first time assisting Workday Rising Europe. More than 200 Workday end customers and prospects visited us and we’ve already added 4 new customers to the group.

We always look forward to the face-to-face conversations we get to have in Orlando – and were delighted with the new connections and potential customers we met in Europe. We got wonderful feedback on our Ultima terminal; which we're ecstatic about. We look forward to reconnecting with everyone at both events again next year.

ZKTeco had such a successful 2019 that we outgrew our original home office and are now settled in our bigger office. We’re proud to work alongside all the new faces added to our team over the year. Everyone is eager to help all of our current customers and ready to welcome and help new ones.

2019 Achievements

We proudly reflect on our achievements over the year, and the many ways we have helped our Partners and Workday Users. In 2019 we launched:

  • CirrusDCS – Next Generation Data collection service
  • Ultima – Next generation, Flexible Data Collection terminals
  • Time Track – Android Data collection app for Ultima
  • Integrated Multi-technology Card reader that can read 70+ card types. This makes life easy for software partners to handle multiple card read from single module.
  • Time Track application API - so partners can easily integrate a time clock to their host application

Here’s what else we did:

  • We helped a workforce management software provider successfully integrate school-industry software with our cloud-based Data collection service.
  • By enhancing features and further streamlining the implementation process for Workday customers, they happily saw a reduction in their overall time for implementation.
  • We completed one of the largest implementations of over 800 clocks.
  • Proudly sponsored Workday Rising – Orlando
  • Proudly exhibited at Workday Rising – Milan
  • Proudly exhibited at HR Tech – Las Vegas

A sneak peak at the year – and decade – ahead

Going into the New Year, you can expect big things from us. We’ll continue to enhance time-tracking features for Workday customers and expand the tools available to make integration easier for third-party and Workforce management partners. And our Ultima family will continue to grow, as we add 5 inch and 10-inch terminals, as well as multiple biometric options.

Without our customers, new and old - without each implementation being a unique experience (because let’s face it, all customers have different requirements), we wouldn't be as successful as we are today. We appreciate all of the business and the wonderful word-of-mouth recommendations that we have gotten thus far. We look forward to helping many more connections and customers, both old and new, as we head into the next decade of workforce management time and attendance.

Posted by Editor in President’s Message
20
Dec
2019

ZKTeco recognized by HR Tech Outlook magazine as TOP 10 HRMS Solution Provider for 2019

For many years, HRMS solutions have made the HR tasks seamless, effortless, and streamlined for the organizations. With shifting technologies and trends, businesses need to keep pace in order to reap the benefits of HRMS solutions.

The December 2019 edition of HR Tech Outlook features companies that are at the forefront of offering HRMS solutions. HR Tech Outlook’s editorial board has assessed and shortlisted some of the most prominent organizations in the industry that solve human resource management challenges by implementing the current technological trends in the space.

ZKTeco is honored to be included in the top 10. Our deep expertise in hardware, software and integration processes – combined with innovative product design and large-scale manufacturing capabilities – gives our partners and customers the most cost-effective, enterprise-class, Workday-certified products and development potential.

Read how ZKTeco simplifies workforce data collection in this issue of HR Technology Outlook

Want to learn how to do more with your workforce management solution?

Posted by Editor in Recognition